Tethering Blackberries via Bluetooth: AT&T

I figured I should start writing down some of the more obscure information I come across every day. I'm an aggregation machine that just happens to lose data every so often, so this is my backup strategy.I have a couple co-workers with the new Blackberry Bold (9000). Yes it works well, it's light, thin, flashy, etc... but what really makes this killer is that it supports 3G data, and a concurrent voice call. Verizon and Sprint have Blackberries that support 3G data, but not at the same time as a voice call. T-Mobile should "eventually", but they're still developing their 3G network. (I stick with them for the excellent customer service)

All instructions here are listed for Windows XP, but if you're using Vista, they still work... the places you have to look are just slightly different.

There are quite a few forum posts on how to tether Blackberries via bluetooth but none that get it right, and for the ones that get it right, none that refer directly to the Blackberry bold. So, let me state a couple items:

When attempting to tether the Blackberry Bold via bluetooth, do not:

• Use the AT&T Communication Manager software
• Add the tethering plan to your AT&T account (yet)
• Expect to be able to sync your Blackberry to your laptop via Bluetooth reliably
  

Please do:

• Find and install the latest Blackberry Desktop Manager software (v4.7 as of this post).
• Pair your phone with your computer via bluetooth after installing the desktop manager software
• Expect to sync your Blackberry via USB (or use an enterprise server).

After all that (install Blackberry Desktop Manager, pair phone and laptop via bluetooth), here's what to do:

You should have a new modem in your modem list called "Standard Modem over Bluetooth" or "Standard Bluetooth Modem". You also may have one that just says "Standard Modem" but when your phone is paired it will list the com port your phone is on for the com port of the standard modem. Identify this device.

Go into the device properties of that modem (Phone and Modem Options / Modems Tab) and click on the "Advanced" tab. Under extra initialization commands, enter this:

AT+CGDCONT=1,"IP","wap.cingular"

Click OK a few times to save / close everything, then go to your Network Connections list and run the New Network Connection wizard.

Set it up as a dial-up connectoin, and when it asks for an ISP name tell it whatever you want, but when it asks for a phone number give it the following:

*99#

Save the new connection, create a shortcut on your desktop, and that's it, you should be able to dial-up!

Now if you want to do the "right thing" (tm), you'll call AT&T and have them add the tethering plan to your account. You can then use "isp.cingular" instead of "wap.cingular" which might be a little faster... or at least better if you ever need to call AT&T for help.

Otherwise that's it!

Windows Vista Downgrading, aka: Purchasing laptops and shoehorning XP into them

So anyone purchasing a laptop these days has to deal with Windows Vista.

Disclaimer:
I've been using Windows Vista since day one. I heavily promoted Windows Vista as a panacea for problems laptop computers had connecting to disparate networks, power management, and other little XP issues that would crop up.
I am no longer a promoter of Windows Vista. I help people get rid of it in favor of Windows XP, or a I give a gentle push towards Apple.

I purchased four laptops from a local retailer, three Acer Extensa 4420-5237 units, and a HP Compaq Presario F756NR. I'm keeping one of the Acer's for myself.

Yes I linked you to a Taiwanese Acer site, because Acer America no longer lists that particular unit.

Both laptops come preloaded with Windows Vista Home Premium, 32-bit.

(Insert random Microsoft / Vista hating joke here. Here, I'll start you off: "Preloaded? More like pre-bloated!" Ok, ok, another one: "Preloaded? You must mean defective by design." Actually, that last one is a slogan referring to DRM infestations. Check out http://www.defectivebydesign.org.)

Anyway, both manufacturers (HP/Compaq and Acer) don't offer Windows XP on these laptops. They also don't list XP drivers for these laptops on their websites.

HP makes it rough, luckily enough intrepid souls out there purchased these laptops and either edited some .INF files on their own or found the exact same hardware on older laptops, or on other similar laptops offered by HP, Compaq, or another manufacturer and used the drivers from those models.

Unfortunately, all that information is buried under several forum posts and it's not in one location. So, I'm going to 1) Link to the original posts, and 2) Link to a 100% tested (by me, on a single laptop, don't complain if you can't get it the first time, just ask questions!) compilation of all the correct drivers, and 3) tell you how mad I am.



So, for the Compaq Presario F756NR, drivers are available here:

(Uploading, will post link soon)

The original forum posts I referenced are here:

http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447626+1208137423572+28353475&threadId=1188979
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447626+1208137423799+28353475&threadId=1193928
Link to another laptop, the V3000Z CTO with some drivers and utilities that work. Read the earlier forum posts though.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=3180330&lang=en'



Luckily, while Acer is just as dumb as HP for not listing drivers on their site, apparently their European bureau didn't get the memo.





So for the Acer Extensa 4420-5237, drivers are available here:

http://support.acer-euro.com/drivers/notebook/ex_4420.html

(lol)



Have fun y'alls!

Sony Support = WIN

So one of the clients I support purchased two Sony Vaio VGN-TZ195N laptops. They arrived with Vista Business pre-installed.



Sony VAIO VGN-TZ195N/XC 11.1" Laptop (Intel Core 2 Duo Processor U7600, 2 GB RAM, 48 GB Flash Drive, Vista Business)

I started out by removing Vista Business and installing our volume licensed Windows XP Professional software. Everything went great except for one thing...

The on board Sprint broadband card (Novatel Wireless Expedite EV-DO Rev.A) did not have Windows XP drivers on the Sony eSupport website. The eSupport website was pretty honest about it saying "we don't yet offer the SmartWi utility for Windows XP". however I figured I'd be able to hack something together.

I wasn't. I tried grabbing the XP Expedite drivers from the OQO website (which uses the same mobile broadband card) and it didn't work. I tried playing around with Novatel's support website to see if I could finagle it into giving me XP drivers, with no success.

So I had to give up, order Vista restore dvds from Sony (Yes, I forgot to make backups, and no Sony doesn't make some of their shared libraries available on their eSupport website!), wait for them to arrive, and re-install the Sony certified Vista installation.

It was not a happy day for me. It was not a happy month and a half for the two executives that received brand new Sony Vaio laptops loaded with Vista either.

That's where Sony's technical support comes in.

I called, mentioned the problem, told them I downgraded (hah) to XP and that even after installing the new SmartWi utility that it wasn't detecting the hardware.

It would give me four devices, "data interface" with no drivers.

I got referred to level 2 tech support with no hassle at all, told them the issue, waited about five minutes, and I was given a link from one of their technicians to download new Novatel drivers. I installed the drivers, and it worked!

The whole tech support experience? under 15 minutes.

HUUUUGE props to Sony technical support. Wow.

Dell has a lot to learn.